Support
Help with your account, your plan or your subscription.
Contact us
Email support@better-baby.app. Include your app version, your iPhone model and what happened. Please leave out passwords, payment details and medical records.
Manage or cancel your subscription
Better Baby Plus is billed through Apple. On your iPhone, open Settings, tap your name, then Subscriptions, then Better Baby. You can also tap Manage subscription inside the app.
Open Apple subscriptions. For a refund, use Apple's Report a Problem page.
Deleting the app or your account does not cancel an Apple subscription.
Restore a purchase
Sign in with the Apple account you used to subscribe, then tap Restore purchases on the Better Baby Plus screen. If your subscription still doesn't appear, email us.
Delete your account
In the app, open Profile, then Settings, then Delete account. See deleting your account for what is removed and how to ask by email instead.
Your information
To get a copy of your information or correct it, email support@better-baby.app from the address on your account. We may ask you to confirm the account is yours. The privacy policy explains what we keep.